Your privacy matters at pek365. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold over your information as a pek365 player in Pakistan.
Our Privacy Commitments
Six core commitments that underpin the pek365 approach to data privacy. These summarise the most important points — the full legal text follows below.
pek365 collects only the personal data that is strictly necessary to operate your account securely, process transactions, and comply with applicable legal obligations. We do not gather data speculatively or for purposes unrelated to the platform.
pek365 will never sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used only to deliver and improve the pek365 service and to satisfy our legal and regulatory obligations.
All data transmitted between your device and pek365 servers is protected using 256-bit SSL/TLS encryption. Stored personal data is encrypted at rest using industry-standard algorithms. Password data is hashed and is never stored or transmitted in plaintext.
You have the right to access, correct, export, and request deletion of your personal data at any time. pek365 will respond to all data subject requests within a reasonable timeframe. See Section 9 of this Policy for the full list of your rights.
pek365 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal retention requirements. Account and transaction data is held for a minimum of five years for regulatory compliance purposes.
Where data is shared with third-party service providers — such as payment processors, KYC verification partners, or fraud detection services — pek365 ensures those parties operate under appropriate data protection agreements and security standards consistent with this Policy.
Data at a Glance
This table summarises the categories of personal data pek365 collects, the legal basis for collection, and the primary purpose of each category.
| Data Category | Examples | Legal Basis | Purpose |
|---|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Legal obligation / Contract | KYC verification, age confirmation, fraud prevention |
| Contact Data | Email address, Pakistani mobile number, city of residence | Contract | Account management, support communications, security alerts |
| Financial Data | JazzCash / EasyPaisa account reference, bank account name, transaction history | Legal obligation / Contract | Processing deposits and withdrawals, AML compliance, fraud detection |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Legitimate interest | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bet amounts, session duration, feature interactions | Legitimate interest / Contract | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Contract / Legitimate interest | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in / opt-out status, preferred communication channel | Consent | Sending promotional offers, bonus notifications, and platform updates |
Your Data Rights
As a player registered with pek365, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
Request a copy of all personal data pek365 holds about you. We will provide a response within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held on your account. Updates to KYC documents may require re-verification.
Request deletion of your personal data where it is no longer necessary for the original purpose, subject to legal retention requirements.
Request that pek365 limits processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Request your personal data in a structured, machine-readable format where processing is based on consent or contract and carried out automatically.
Object to processing of your personal data for direct marketing purposes at any time. You may opt out of all marketing communications via your account settings.
Your Privacy is Our Priority: This Privacy Policy describes how pek365 collects, uses, stores, and protects your personal data. It applies to all players registered on pek365.net and forms part of your overall agreement with pek365, alongside the Terms & Conditions. Please read it carefully.
pek365 ("pek365", "we", "us", "our") is the data controller responsible for the personal data collected through the pek365.net platform. As data controller, pek365 determines the purposes for which and the means by which your personal data is processed.
If you have any questions about this Privacy Policy or about how your personal data is handled, you may contact our data privacy team directly at: [email protected]
This Privacy Policy applies to all personal data collected through the pek365 website at pek365.net, any associated mobile-optimised interfaces, and all interactions with pek365 customer support channels, including live chat and email correspondence.
pek365 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from trusted third-party sources where permitted. The categories of personal data we collect include:
pek365 does not collect sensitive personal data such as biometric data, health data, political opinions, or religious beliefs. We do not collect data relating to criminal convictions unless required to do so by applicable law as part of an anti-money laundering investigation.
pek365 processes your personal data for the following specific and defined purposes. In each case, we rely on a lawful legal basis as noted:
pek365 does not sell, rent, or trade your personal data. Data may be disclosed to the following categories of third parties strictly to the extent necessary for the stated purpose:
All third parties with whom pek365 shares personal data are required to maintain the confidentiality and security of that data and are prohibited from using it for any purpose other than the one for which it was shared.
pek365 uses cookies and similar tracking technologies on the pek365.net platform. Cookies are small text files placed on your device that help us deliver a functional, personalised, and secure gaming experience. The categories of cookies used by pek365 are as follows:
You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the pek365 platform. pek365 does not use third-party advertising or retargeting cookies.
Some of pek365's service providers and infrastructure partners are located outside Pakistan. Where personal data is transferred to a jurisdiction that may not offer an equivalent level of data protection to that applicable in Pakistan, pek365 implements appropriate safeguards to ensure your data remains protected. These safeguards include contractual data protection clauses that impose obligations on the recipient consistent with the standards described in this Privacy Policy.
pek365 will not transfer your personal data to any third country unless adequate protections are in place and the transfer is necessary for one of the lawful purposes described in Section 3 of this Policy.
pek365 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
At the end of any applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.
pek365 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and interests, pek365 will notify affected players without undue delay in accordance with applicable legal requirements.
As a pek365 player, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your pek365 account. pek365 will acknowledge your request within five (5) business days and endeavour to fulfil it within thirty (30) days.
Please note that certain rights are subject to limitations. For example, pek365 cannot delete data that it is legally required to retain, and exercising the right to erasure will result in account closure since the account cannot be maintained without the relevant data.
The pek365 platform is strictly for players aged 21 and above. pek365 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the pek365 KYC process, and accounts found to belong to underage individuals are closed immediately with all associated data deleted, subject to any mandatory retention obligations under applicable anti-money laundering law.
If you have reason to believe that a person under the age of 21 has registered on pek365, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
pek365 may send you promotional communications — including bonus offers, game launch announcements, and platform updates — by email or SMS to your registered Pakistani mobile number, but only where you have provided explicit consent to receive such communications during registration or at any subsequent point.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of consent for marketing communications does not affect your ability to receive essential account communications, such as transaction confirmations, security alerts, and account status notifications, which are necessary for the operation of your account and cannot be opted out of while the account remains active.
pek365 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Where changes are material — meaning they significantly affect the way we use your personal data or the rights available to you — pek365 will notify you by email to your registered address no fewer than fourteen (14) days before the updated Policy takes effect.
Minor clarifications or corrections that do not affect the substance of the Policy may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed of how pek365 is protecting your data.
Continued use of the pek365 platform following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pek365 handles your personal data, please get in touch with our data privacy team. We aim to respond to all privacy-related enquiries within five (5) business days.
Data Privacy Contact: [email protected]
Please include "Privacy Request" in the subject line of your email, along with your registered account email address and a clear description of your request or concern. This will help us route your enquiry to the right team member and respond as efficiently as possible.
For further information about your rights in relation to online gaming platforms, you may also wish to review the pek365 Responsible Gaming Policy and Terms & Conditions.
Play With Confidence
Now that you understand how pek365 protects your privacy, head to the casino and enjoy cricket betting, live tables, and 500+ slots — fully secured and in PKR.